Check-in to show customers that your store is ready to receive orders
Why?
If you do not check-in on time, your store will remain closed even when your shift begins, so you will not be able to receive orders.
Consistent and timely check-in in the Orders app will improve your uptime metric.
How?
10 minutes before the scheduled opening hour of your store, you will receive a sound notification and a pop-up message in your app.
After clicking on it, you will have to select between two buttons:
- “Ready to open” if you are ready to receive orders. Your store will be automatically shown as open in the customer app.
- “Not ready yet” if you need more time before receiving orders. In this case, your store will remain closed. When you are ready to open, go to open your store in the Orders app.
Find the printable version of the Check-in information here.