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Glovo Crisis Relief Support for Partners

We provide incentive packages to Glovo Partners affected by a natural disaster or political conflict worldwide. Eligible Partners will be offered support to help them sustain their businesses.

Apply now
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What is the Glovo Crisis Relief Support?

At Glovo we feel we have responsibility towards our stakeholders: Partners, Couriers and Users, in promoting economic sustainability and a sense of community.

In 2023 we are formalizing and extending the Crisis Relief Support and have it easily accessible online, available to all eligible Partners (only those affected by a natural disaster or political conflict), and accepting applications all year round.

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Who can apply?

Glovo Partners that:

  • Have been impacted by a natural disaster (including but not limited to wildfires, floods) or a political conflict (including but not limited to bombings, warfare)
  • Have been affected during at least 2 consecutive days
  • Have been Partners (for at least 3 months) and with a brick & mortar location
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  • Are independently owned businesses open for at least six months
  • Have no more than three total locations
  • Have 50 or fewer employees per location
  • Earn revenues of €10M or less per location in the last 12 months

* please note that COVID-19 related damages are not eligible or considered by the support. For Terms and conditions click here

How to apply?

Make sure to apply within 1 month of the declared disaster or conflict!

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    Fill out the online form [Crisis Relief Support]

  2. 2

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    Wait for the confirmation on your eligibility

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    Once confirmed prepare requested documentation

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    Receive your financial support!

Frequently asked questions

What constitutes a natural disaster?

A "natural disaster" is defined as a major adverse event resulting from natural processes of the Earth. These events occur when a significant amount of extreme weather over a short period of time causes damage to property, blocks or destroys roads or makes them undriveable, disrupts communications systems, causes power outages, and threatens life safety.

The following are eligible natural disaster events that may qualify your business for Glovo’s Disaster Relief Support: weather-related flooding, winter storm, landslide/mudslide, tsunami, tornado, hurricane, earthquake, wildfire, volcanic eruption.

What constitutes a political conflict?

A "political conflict" can be defined as a scenario where the interests of parties involved are in a sharp disagreement and their behavior promotes the destabilization of communities, insecurity and, therefore, have a negative impact on the economic development of a country.

The following are eligible political conflict events that may qualify your business for Glovo’s Disaster Relief Support: bombings, attacks from terrorist groups, warfare, scarcity of resources.

How are recipients selected?

Applications will be reviewed and scored according to the following criteria:

• Independently-owned business

• 50 or fewer employees per location

• Revenues of €10M or less per location in the last 12 months

• Partner has been affected by a natural disaster or a political conflict

• Partner is or isn’t able to operate

• Glovo’s business assets can help responding to the Partner’s crisis

• Demonstrated need for help

When will I hear back about my application?

Applications are accepted on a rolling basis. Recipients will be notified within a month of receiving the application.

When will I receive the incentives?

Eligible applicants will be informed they were selected for the support within a month of receiving the application and from that moment onwards, Glovo’s team will be in close contact with the Partner to proceed with allocating the incentives.

Am I eligible for a grant if my expenses are covered by insurance?

No. Glovo’s Crisis Relief Support is designed to support partners that are underinsured, with crisis-related expenses.

I own multiple companies. Can I apply for more than one grant?

You are only eligible for one grant per individual and per company. Multiple applications received for any individual or company after the first submission are considered void.