KEIn-store pickup
Customers collect their orders directly from your store.
- Get access to Glovo App to list your store
- Enjoy lower marketplace fees
- No one pays delivery fees
*Fees may differ depending on your city
15%*
Pick-up fee
Enable the pick-up option to receive orders from Glovo customers who will come to you and pick them up themselves. No delivery fees involved!
An additional way for customers to order from you
You save money since lower fees apply to pick-up orders. Customers avoid delivery costs, leading to more frequent orders.
When a customer chooses the pick-up option, you save on costs too.
You can add the pick-up option at any point to complement Delivery with Glovo. No new technology needed. Enable pick-up in no time.
You can even use the same device to handle all your orders, including pick-ups.
Stand out on Glovo and attract new customers interested in collecting their orders at your store.
By offering customers another way to order from you are adding a new customer base and more sales.
Your orders from Glovo App collected by your customers
Your store will be visible to Glovo users who browse for businesses with pick-up enabled.
Receive the incoming orders and confirm them on your tablet or POS integrator. Now you only have to prepare the orders.
Meet customers face to face when they come to pick-up their order. You can build a relationship, encouraging them to return and enjoy your in-house experience.
Customers collect their orders directly from your store.
*Fees may differ depending on your city
15%*
Pick-up fee
Choose the pricing option that best suits your business needs
Receive orders from customers and couriers deliver them.
*Fees may differ depending on your city
30%*
Delivery fee
No, but you can choose to enable pick-up for your business/es during the signup process.
Yes, if you have pick-up enabled, customers will be able to choose if they prefer to collect the products at your store or to have them delivered instead with our connection service.
The prices of products in your menu should be the same ones for both pick-up and delivery orders.
If a customer complains at your store, their complaint can often be dealt with more quickly by your staff. If a customer requires a refund for a pick-up order, after they’ve left your business they can request this in the Glovo app.