• I am a courier
  • Already a partner?
  • Not a Restaurant ?
    • Retail Stores
    • Grocery Stores
    • Flower Shops
    • NGOs and Social Services
  • KE
Glovo For partners
  • Products

    Products

    Find out everything Glovo can do for you, simple and tailored to your needs. No matter what kind of store you have.

    GLOVO APP

    Delivery with Glovo List your store on Glovo and we handle delivery.Self-deliveryList your store on Glovo and handle your own deliveries.In-store pick-upList your store on Glovo and customers pick up their orders.
  • Tools

    Tools

    Find out about all the tools Glovo has at your disposal to make your store take off.

    Manage your operations

    Manage your StoreTrack your live orders and performanceTop Performers

    grow your business

    PromotionsCreate promotions that attract new customers.AdsCreate Ads in Glovo App to boost visibility.Menu OptimisationBoost your sales by optimising your menu.
  • Resources
    Tutorials & Tips
    News
    Help & FAQs
    Crisis Relief Support
  • Pricing
  • Contact

Registration form

Glovo

Let’s do this together

  • I am a courier
  • Glovo App
  • Careers

Links of Interest

  • About Us
  • Blog
  • Help & FAQs
  • Contact Us

Legal

  • Terms & Conditions
  • Privacy Policy
  • Cookies Policy
  • Security

Follow Us

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

Start your journey to grow and digitise your business with Glovo!

Registration form

Download on the App StoreGet it on Google Play

Help & FAQs

Discover our tutorials, advice, and educational resources for Partners

Back to top
  • How to use GoDroid
  • How to use Pelican

How to use GoDroid

How can I log in to the GoDroid?

Depending on the device you are using, here are the steps you need to take:

1. Sunmi device –> The GoDroid app will appear automatically. You need to click on the new app, and you will be logged in.

2. Other Android devices –> You will receive an email with your new login email address on the day of the transition to GoDroid. Download the app by following this link, set a password, and log in to the app.

📝 Note: Make sure to have at least 500 MB of memory on your device to be able to use the GoDroid app. For example, you can delete a Google Chrome application, by selecting “Settings → App→ Google Chrome → Uninstall”. 

3. Other non-Android devices: GoDroid works only on an Android device, so make sure to have one before the launch of the app or contact our support team to receive Glovo’s Sunmi device.

If you encounter any issues with the login, call our support team, or send a message through the “Help” section of your Manager Portal, and we will help you.

Once you have logged into the GoDroid app, refer to this article to learn how to use this platform.

I cannot find the GoDroid application on my Glovo device.

Remember that you need to have at least 500 MB of memory on your device to be able to use the GoDroid app. After you check it and you do have enough storage space but the app is still not there, please call our support team, or send us a message through the “Help” section in the Manager Portal. Make sure to prepare the serial number of your Glovo device that you will find on the back next to the barcode.

How can I download the GoDroid app on my Android device?

If you use the Sunmi device, the GoDroid app will appear automatically. You just need to click on the new app, and you will be logged in.

If you have any other Android device, you can download the app by following this link.

How can I get the GoDroid app if I don’t have an Android device?

The GoDroid app was designed specifically for Android users to ensure the best features and functionalities. 

If you don’t have an Android device to use the GoDroid app, reach out to your account manager or our support team through the “Help” section of your Manager Portal. They will guide you through the available alternatives and organize a delivery of Glovo’s Sumni device to connect to the new app.

I don’t know the credentials to log in to the GoDroid app.

You will receive an email with your new login email address on the day of the transition to GoDroid. Make sure to set a password that you will remember, otherwise, you would need to reset the password again.

If you haven’t received the email with the credentials or forgot them, call our support team, or send a message through the “Help” section of your Manager Portal.

My Glovo device/GoDroid is not working.

There are multiple reasons why your Glovo Sunmi device or GoDroid may not be working. Here is what you can do:

  1. Make sure your device is connected to the WiFi network.
  2. Try restarting the device by simultaneously pressing and holding down the power and volume-up buttons until the device turns off. Then press the power button once more to turn the device on.
  3. Ensure that you have the latest version of the app.

If none of it works, call our support team, or send a message through the “Help” section of your Manager Portal.

My Sunmi is not working and I want to use my own device. How do I log in?

When you use GoDroid from Glovo’s Sunmi device, you don’t need to log in or log out of the app. If your device is not working for some reason, please call our support team, or send us a message through the “Help” section in the Manager Portal. Our support team will give you credentials to log in from another Android device.